Setting up your hospice account
- Contact us to express interest in hospice services
- Our team will schedule a Zoom, Microsoft Teams, or in-person onboarding meeting
- During the meeting, we’ll review your hospice workflow, coordination needs, and service options
- After the meeting, Bayview drafts a hospice service contract
- Both parties sign the contract
- Your account is activated and patient services can begin immediately
What we cover during the onboarding meeting
During your initial meeting with the Bayview Hospice Team, we’ll walk you through every part of our hospice service model.
This includes delivery logistics, infusion bag protocols, ordering workflows, timelines, after-hours support, formulary options, and communication channels. We’ll also answer any specific questions your leadership or clinical team may have.
Service contract requirements
Before we can begin servicing your hospice patients, a signed service contract is required. This contract outlines what services are provided, expected delivery schedules, communication procedures, and responsibilities for both parties.
Once the contract is fully executed, we can activate your account and begin processing requests for medications, supplies, and infusions.
How setting up your account affects patient services
Once your hospice provider account is active, your team will be able to begin ordering infusion bags, requesting STAT services, updating patient profiles, and coordinating care directly with our hospice team.
Having a completed account ensures that your patients receive timely deliveries and uninterrupted pharmacy support.
Check what you need before starting
Before scheduling your onboarding meeting, make sure your hospice team has key information ready, such as prescriber details, service area locations, preferred delivery windows, and contacts for daily coordination. Having this information available helps ensure a smooth account setup process.
If you're having issues setting up your account
If you’re experiencing delays or are unsure whether your account is fully set up, contact the Bayview Hospice Team. We can confirm whether your contract is complete, verify the status of your onboarding meeting, or help finalize any missing details needed to activate your account.
How to contact Bayview Pharmacy
If you need help setting up your hospice provider account or have questions during the process, reach out to our Hospice Team by phone at (401) 284-4505 and select Option 4, fax, text, or email. After-hours contact information will be provided once your contract is finalized.
